Privacy Policy
(18 July 2016)

1. Generally on Cargo3 IVS, findacargo and nemlevering

Cargo3 IVS is a Danish limited liability company which provides services and performs activities in relation to transport of goods.

Cargo3 owns and operates the websites www.findacargo.com (English) and www.findacargo.com (Danish).

Cargo3 also performs its commercial activities under the names "findacargo" and "nemlevering".

2. Generally on privacy protection and application of this Privacy Policy

Cargo3 IVS recognizes and respects the importance of your privacy when you visit or use any of our websites or online or mobile applications or the Cargo3 System. The Cargo3 System is mentioned further below in section 3 and defined in section 10, subsection (c).

By visiting or using any of Cargo3 IVS's websites or online or mobile applications or the Cargo3 System, you accept and consent to the terms of this Privacy Policy.

If you do not accept and consent to this Privacy Policy, please do not visit or use any of our websites or online or mobile applications or the Cargo3 System.

3. Generally on Cargo3 IVS Privacy Policy

This document contains the privacy policy of Cargo3 (as defined in section 10, subsection (a) below) for its transport customers, its transport providers and other users of its Cargo3 System.

Cargo 3 provides its services by use of its websites www.findacargo.com (English) and www.findacargo.com (Danish) and its applications.
The Cargo3 System, including the websites and the applications mentioned above, is a technology platform which enables transport customers and transport providers to arrange and schedule transports of goods and make and perform transport agreements.

This Privacy Policy applies in addition to any other terms and conditions of Cargo3 which also apply to its transport customers, its transport providers or users of its Cargo3 System etc. Such other terms and conditions include Cargo3's cookies policy, its terms for its transport customers and its terms for its transport providers.

This Privacy Policy is available in both English and Danish on Cargo3's websites: www.findacargo.com and www.findacargo.com.

Cargo3 reserves the right to amend this Privacy Policy at any time with or without prior notice.

4. Receipt of Personal Information

You may be asked to provide Personal Information (as defined in section 10, subsection (g)) to Cargo3 when you use our websites or online or mobile applications or the Cargo3 System. For example, certain features and functions on our websites and in our online and mobile applications and the Cargo3 System require registration of a user name and a password and other information for accessing and using them.

Personal Information may include, but is not limited to, your name, postal address, email address, other contact information, telephone number, credit card number or debit card number, purchasing history and service preferences.

You are not required to provide Personal Information to Cargo3. If you choose not to do so, it may not be possible for us to provide our services to you or respond to any queries you may have.

5. Collection of Non-personal Information

Cargo3 may collect Non-personal Information (as defined in section 10, subsection (e)) about you any time you visit or use our websites or online or mobile applications or the Cargo3 System or are in any manner in contact with us.

Non-personal Information may include, but is not limited to, information in relation to internet protocol addresses (IP addresses), your navigation through Cargo3's websites and other statistics. Please also see our cookies policy which is stated in the document with the title "Cargo3 IVS Cookies Policy" and available at our websites.

6. Use of Personal Information and Non-personal Information

Cargo3 processes Personal Information and Non-personal Information for the following purposes:

  • (a) Provision of Cargo3's services to you and your use of our websites and online and mobile applications and the Cargo3 System. The purposes pursuant to Cargo3's cookies policy which is stated in the document with the title "Cargo3 IVS Cookies Policy" and available at our websites.

  • (b) Cargo3's maintenance and operation of the Cargo3 System and other internal purposes, including in relation to auditing, data analysis and research to improve Cargo3's services and customer communication.

  • (c) Cargo3 may use Personal Information to send you important notices and messages, including in relation to your use of our services and the Cargo3 System and our amendments of our terms and conditions and policies, including this Privacy Policy and our cookies policy, as stated in the document with the title "Cargo3 IVS Cookies Policy".

7. Disclosure and transfer of Personal Information and Non-personal Information

Cargo3 and companies affiliated with Cargo3 may share Personal Information and Non-personal Information (as defined in section 10, subsections (e) and (g)) with each other and use the said information in accordance with this Privacy Policy.

Cargo3 and companies affiliated with Cargo3 will only disclose Personal Information and Non-personal Information to our service providers and other partners which support our business if you make business with them through our websites or online or mobile applications or the Cargo3 System or if we use them to provide transport or other services to us which we in turn provide to you.

Cargo3's service providers and other partners are generally parties which provide transport and related services and infrastructure services and which analyse how our services are used and measure the effectiveness of our services. Cargo3's service providers and other partners may also be parties which provide customer service and which facilitate payments or conduct academic research or other surveys.

Cargo3 and companies affiliated with Cargo3 will not sell, share, disclose or in any other manner transfer or reveal Personal Information or Non-personal Information to any other third party, unless otherwise required by law or accepted or consented to by you in relation to our provision of transport or related services to you.

8. Storage of Personal Information and Non-personal Information

Cargo3 wants you to feel confident about our treatment of Personal Information and Non-personal Information when you use Cargo3's websites and online and mobile applications and the Cargo3 System and provides Personal Information and Non-personal Information to us. We have implemented appropriate administrative, technical and physical security measures in order to protect both Personal Information provided by you to us and Non-personal Information collected by us.

Among other measures, we store Personal Information and Non-personal Information on servers with limited access located in secured facilities, and our security measures are evaluated on an ongoing basis. The servers are also protected by anti-virus software and firewalls. Non-personal Information may also be stored on servers of third party tools used by us, the Cargo3 System or our services.

Cargo3 stores Personal Information and Non-personal Information as long as it is necessary to provide our services to you and other parties, including third party service providers. See also section 8.

9. Third party service providers and third party websites and applications

The Cargo3 System and Cargo3's services refer and make a connection to systems operated and services provided by third parties. Cargo3's websites and online and mobile applications and the Cargo3 System may also contain links to third parties' websites, online and mobile applications, products, services and systems.

Generally, the following information is comprised by a third party's privacy practice or privacy policy:

  • (a) Information provided directly by you to a third party.

  • (b) Information disclosed by Cargo3 to a third party in compliance with this Privacy Policy. See section 6.

  • (c) Information collected by a third party.


Cargo3's service providers and other partners must adhere to strict confidentiality obligations in a manner which is consistent with this Privacy Policy and the agreements Cargo3 makes with them.

10. Definitions and interpretations

In this Privacy Policy, the following terms and expressions shall have the meanings stated below, unless otherwise stated or apparent from the context:

(a) "Cargo3" means Cargo3 IVS, a limited liability company registered in Denmark with the registered number 37074470.

(b) "Cargo3 IVS Cookies Policy" means Cargo3's cookies policy which is stated in a document with the title "Cargo3 IVS Cookies Policy" and available at our websites.

(c) "Cargo3 System" means Cargo3's electronic information, communication and registration system for its transport and related services and its related mobile and online applications, websites, application programming interfaces (APIs), widgets used in third-party websites, other online products and services and other means of communication.

(d) "including" means including without limitation or prejudice to the generality of any description, definition, term or expression preceding that word. The term "including" also means including but not limited to. The word "include" and its derivatives shall be interpreted accordingly.

(e) "Non-personal Information" means information which may not, on its own, permit direct association with any individually identifiable information about a person who visits or uses any of Cargo3's websites or online or mobile applications or the Cargo3 System. "Non-personal Information" does not include Personal Information.

(f) "Party" means any person, company, enterprise or entity.

(g) "Personal Information" means individually identifiable information about a person who visits or uses any of Cargo3's websites or online or mobile applications or the Cargo3 System. "Personal Information" does not include Non-Personal Information.

(h) "transport" means any transport (carriage) by any mode of transport, including but not limited to transport by road, rail, air or sea or any combination thereof, and by any means of transport, including transport by personal carriage, bicycle, moped, scooter, motorcycle, car, lorry, truck, any other vehicle, train, airplane, helicopter, drone, any other aircraft and ship or any other vessel.

(i) "User" means any party which in any manner uses, views or performs any function or act in or in relation to the Cargo3 System.

(j) "User" includes any party which is Cargo3's transport customer or transport provider. "User" also includes any party which is a consignor or a consignee under a transport agreement between Cargo3 and a transport customer where the consignor or the consignee, respectively, has confirmed in the Cargo3 System or in any other manner that it agrees or accepts to be a consignor or a consignee, respectively.

(k) "you" means you as User. This applies irrespective of whether you are a person, a company, an enterprise or another entity, irrespective of how and why you visit or use any of our websites, and irrespective of whether you are or are not a customer of us. In this Privacy Policy, "your" refers to you.

(l) In this Privacy Policy, "we" and "us" means Cargo3, and "our" refers to Cargo3, unless otherwise stated or apparent from the context.

(m) In this Privacy Policy, any reference to the singular number shall include a reference to the plural number and any reference to the plural number shall include a reference to the singular number, unless otherwise stated or apparent from the context.

11. Scope of application of this Privacy policy

This Privacy Policy shall apply to any User and its access to and use of the Cargo3 System if the application of this Privacy Policy has been agreed or accepted by the User in any manner.

The User shall be deemed to have agreed or accepted the application of this Privacy Policy to the User and the User's relation to Cargo3 and use of the Cargo3 System in any of the following instances:

  • - If the User has registered for a user account and in relation thereto has ticked a box with a text, or in any other manner has registered the User's acceptance of a text, which includes the word "agree" or "accept", or any other word, term or text which indicates the User's agreement or acceptance, as regards the application of this Privacy Policy to the User.

  • - If the User in any manner has made an agreement with Cargo3 on the User's access to or use of the Cargo3 System, and this Privacy Policy is referred to or mentioned in any manner in the said agreement.

  • - If the User in any manner views, accesses or uses the Cargo3 System, including by visiting or using one of Cargo3's websites or using one of Cargo3's mobile or online applications or any part or function of the Cargo3 System.


  • This Privacy Policy shall apply to any and all access to and/or use of the Cargo3 System in relation to any party which has any such access or makes any such use. Any such party shall, by its access to or use of the Cargo3 System, be deemed to have agreed and accepted that the said access or use is subject to and governed by this Privacy Policy.